Security

Facilities

We operate in three tier 4 class data centers in Virginia, California, and Oregon. Each data center maintains the highest standard of security and operations. Each site is staffed 24/7/365 with onsite security and to protect against unauthorized entry. Each site has security cameras that monitor both the facility premises as well as each area of the datacenter internally. There are biometric readers for access as well as at least two factor authentication to gain access to the building. Each facility is unmarked so as not to draw any additional attention from the outside and adheres to strict local and federal government standards.

Stored data security

Our storage is designed to be secure by default and all data stored in the igloodata cloud is always encrypted at rest (even if the backup job doesn’t specify encryption) and always when in transit.

Data encryption

BackupPro allows you to protect the entire archive itself from unauthorized access with a password upon its initial creation. In addition to the password, the archive's contents can be encrypted with AES cryptographic algorithms:

AES 128, 192, or 256 – Advanced Encryption Standard algorithm

(!) Please note that recovering a lost password is not possible by any means.

Data transfer security

Customers are identified by account number. Authentication information is sent securely over SSL. All backup data is encrypted using an AES 256 algorithm before being sent over the Internet.

Privacy

igloodata employees cannot see your backed up data nor can they retrieve your encryption keys.

Regulatory compliance

Each of our data centers maintains the highest standards of security and operations. The following regulatory audit standards and certifications are maintained.

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